
Outlook 2021 Intermediate
Learn by doing—not watching—with interactive simulations.
185 users
Course Includes
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Certificate of Accreditation
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3.0 Credit Hours
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Interactive Tutorials & Skills Assessments
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Student manual, instructor guide, & practice files
What you'll learn:
- Create rules to trigger automate tasks to incoming mail.
- Save frequently used message content as Quick Parts for ease of reuse.
- Recall messages, redirect replies, and archive old emails.
- Stay on top of action items with tasks and notes.
Proven Learning Method

Skill | Assess | Learn | Verify | Improvement |
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Outlook 2021 Intermediate |
Complete Course to Display Score | |||
Tasks and Notes
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Follow Up with Emails | ![]() |
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Create and Complete Tasks | ||||
View Tasks | ||||
Recurring Tasks | ||||
Assign Tasks | ||||
Create and Organize Notes | ||||
Advanced Mail
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Quick Steps | ![]() |
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Quick Parts | ||||
Redirect Replies | ||||
Recall Messages | ||||
Create a Rule | ||||
Manage Rules | ||||
Advanced Find | ||||
Save Messages in Alternate Formats | ||||
Customize Response Formatting | ||||
Share Your Email | ||||
Themes and Stationery | ||||
Email Settings | ||||
Add Additional Accounts | ||||
Manage Additional Accounts | ||||
Track and Vote | ||||
Advanced Calendar
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Schedule Meeting Rooms | ![]() |
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Forward Calendar Items | ||||
Share your Calendar | ||||
Send your Calendar | ||||
Work with Multiple Calendars | ||||
Calendar Settings | ||||
Manage Information
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Use Categories | ![]() |
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Folders | ||||
Search Folders | ||||
View Old Mail | ||||
Clean Up Messages | ||||
Archive Information | ||||
Export Information | ||||
Import Information |