3 hour course

Outlook 2021 Intermediate

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Outlook 2021 Intermediate Outline
Skill Pre-assess Lesson Post-assess Learning mode
Tasks and Notes
Verified Learning
Follow Up with Emails

Manage follow-up reminders in Outlook to stay organized and never miss important messages

Create and Complete Tasks

Create, track, and complete tasks in Outlook to boost productivity and stay organized

View Tasks

Access and monitor your to-do list easily using the Tasks view in Microsoft Outlook

Recurring Tasks

Set up recurring tasks in Outlook to automate routine reminders and improve workflow

Assign Tasks

Delegate work efficiently by assigning Outlook tasks to teammates and tracking progress

Create and Organize Notes

Capture quick thoughts and reminders using sticky notes in Microsoft Outlook

Skill Pre-assess Lesson Post-assess Learning mode
Advanced Mail
Verified Learning
Quick Steps

Automate repetitive actions in Outlook with Quick Steps to save time and stay productive

Quick Parts

Save time by reusing text blocks and templates with Quick Parts in Microsoft Outlook

Redirect Replies

Automatically redirect replies in Outlook to another recipient for better communication management

Recall Messages

Learn how to recall or replace sent emails in Outlook to fix mistakes instantly

Create a Rule

Automate your inbox by creating rules in Outlook to organize emails efficiently

Manage Rules

Edit, delete, and prioritize email rules in Outlook for better inbox control

Advanced Find

Use Advanced Find in Outlook to locate specific emails, contacts, and calendar items quickly

Save Messages in Alternate Formats

Export or save Outlook messages in different formats like PDF or HTML for easy sharing

Customize Response Formatting

Change email reply and forward formatting in Outlook to match your preferred style

Share Your Email

Grant access to your Outlook mailbox so others can send or read emails on your behalf

Themes and Stationery

Design professional-looking emails using stationery themes in Microsoft Outlook

Email Settings

Adjust Outlook email settings to customize sending, receiving, and formatting preferences

Add Additional Accounts

Add multiple email accounts in Outlook to manage all your messages in one place

Manage Additional Accounts

Edit, remove, or update connected email accounts in Outlook for smooth synchronization

Track and Vote

Create and track polls in Outlook to collect votes and feedback from your recipients easily

Skill Pre-assess Lesson Post-assess Learning mode
Advanced Calendar
Verified Learning
Schedule Meeting Rooms

Book and manage meeting rooms in Outlook to streamline team scheduling and collaboration

Forward Calendar Items

Share appointments or meetings by forwarding Outlook calendar items to others easily

Share your Calendar

Collaborate with coworkers by sharing your Outlook calendar for better visibility and planning

Send your Calendar

Email your Outlook calendar to others to coordinate schedules and share availability

Work with Multiple Calendars

View, Manage, and Overlay Multiple Calendars in Outlook to Organize Your Schedule Efficiently

Calendar Settings

Customize Outlook Calendar Settings to Adjust Notifications, Time Zones, and Sharing Options

Skill Pre-assess Lesson Post-assess Learning mode
Manage Information
Verified Learning
Use Categories

Organize Emails, Events, and Tasks in Outlook Using Color-Coded Categories

Folders

Set Up and Organize Folders in Outlook to Manage Emails and Keep Your Inbox Clean

Search Folders

Find Emails Faster by Searching Within Specific Folders in Outlook

View Old Mail

Access Archived or Older Emails in Outlook to Retrieve Past Conversations Easily

Clean Up Messages

Declutter Your Inbox by Using Outlook’s Clean Up Tool to Remove Redundant Emails

Archive Information

Store Important Messages Safely by Archiving Emails in Outlook for Future Access

Export Information

Save and Transfer Your Outlook Contacts by Exporting Them to a CSV or Other File Format

Import Information

Add New Contacts to Outlook by Importing Them from a CSV or Other File Format