- Courses
- Outlook Basic to Intermediate
4 hour Outlook Course
Outlook Basic to Intermediate
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Learn by Doing
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LMS Ready
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Earn Certificates
4.9 out of 5 on G2
Try this Course with a Free Trial
Outlook Basic to Intermediate
Learn to:
- Create & edit spreadsheets
- Write formulas
- Apply formatting
- Manage workbooks
Features:
- Bite-sized lessons
- Learn by doing simulations
- Skill assessments
- Covers Certiport certification
| Skill | Pre-assess | Lesson | Post-assess | Learning mode |
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Outlook Basic to Intermediate Course Outline
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Verified Learning |
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| Skill | Pre-assess | Lesson | Post-assess | Learning mode |
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| Outlook Fundamentals | ||||
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Navigate Outlook
Navigate the Outlook interface with ease |
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Search
Find emails and files fast in Outlook |
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Delete and Restore Items
Recover or remove emails in Outlook |
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Use the View Tab
Customize how your Outlook looks |
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The Quick Access Toolbar
Add shortcuts for faster email actions |
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Print
Print emails or attachments with ease |
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Help
Find answers and support in Outlook |
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| Skill | Pre-assess | Lesson | Post-assess | Learning mode |
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| Account Required | ||||
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Compose Email
Create and send professional emails | ||||
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Retrieve and Read Email
Access and read your incoming messages | ||||
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Reply and Forward
Reply or forward messages quickly | ||||
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Format Email
Customize text style in your emails | ||||
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Work with Attachments
Add or open attachments in Outlook | ||||
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Work with Pictures
Insert and edit pictures in Outlook | ||||
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Work with Hyperlinks
Add or edit links in Outlook emails | ||||
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Check Spelling and Grammar
Proof and correct emails in Outlook | ||||
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Drafts and Sent Items
Review saved and sent emails | ||||
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Deal with Junk Email
Manage spam with Outlook filters | ||||
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Conversations
Group related emails by conversation | ||||
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Sort Email
Organize emails your way for easy viewing | ||||
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Signatures
Create personalized email signatures | ||||
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Send Automatic Replies
Set up Outlook out-of-office replies | ||||
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Message Options
Customize how Outlook handles emails | ||||
| Skill | Pre-assess | Lesson | Post-assess | Learning mode |
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| People | Account Required | |||
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Add Contacts
Save new contacts to your Outlook list | ||||
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Import Contacts
Bring your contacts into Outlook easily | ||||
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Use the Address Book
Access and manage your Outlook contacts | ||||
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View and Search Contacts
Find and browse contacts in Outlook | ||||
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Edit and Delete Contacts
Update or remove contacts in Outlook | ||||
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Tag Contacts
Categorize and organize your Outlook contacts | ||||
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Sort Contacts
Arrange your Outlook contacts by order | ||||
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Share Contacts
Share your Outlook contact list with others | ||||
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Create Contact Groups
Make group emails easy with Outlook contacts | ||||
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Modify Contact Groups
Update or edit your Outlook contact groups | ||||
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Delete Contact Groups
Remove outdated contact groups in Outlook | ||||
| Skill | Pre-assess | Lesson | Post-assess | Learning mode |
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| Calendar | Account Required | |||
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View your Calendar
Check and manage events in Outlook | ||||
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Create Appointments
Schedule and manage Outlook appointments | ||||
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Edit Appointments
Update or reschedule meetings in Outlook | ||||
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Appointment Options
Customize and control your meeting details | ||||
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Schedule Meetings
Plan and organize meetings in Outlook | ||||
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Edit and Track Meetings
Update and monitor your Outlook meetings | ||||
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Recurring Appointments
Set up repeating meetings in Outlook | ||||
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Respond to Invitations
Accept or decline Outlook meeting invites | ||||
| Skill | Pre-assess | Lesson | Post-assess | Learning mode |
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| Tasks and Notes | Account Required | |||
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Follow Up with Emails
Flag emails and set follow up reminders | ||||
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Create and Complete Tasks
Stay organized with Outlook task tools | ||||
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View Tasks
Check and track your Outlook to-dos | ||||
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Recurring Tasks
Set tasks to repeat automatically | ||||
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Assign Tasks
Share and track tasks with others | ||||
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Create and Organize Notes
Keep quick notes right in Outlook | ||||
| Skill | Pre-assess | Lesson | Post-assess | Learning mode |
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| Advanced Mail | Account Required | |||
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Quick Steps
Automate routine email actions | ||||
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Quick Parts
Reuse email text and save time | ||||
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Redirect Replies
Send replies to another person | ||||
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Recall Messages
Take back an email you sent | ||||
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Create a Rule
Automate email actions in Outlook | ||||
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Manage Rules
Edit or remove email rules in Outlook | ||||
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Advanced Find
Search emails with detailed filters | ||||
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Save Messages in Alternate Formats
Save emails in different file formats | ||||
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Customize Response Formatting
Set custom styles for your replies | ||||
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Share Your Email
Let others access your mailbox | ||||
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Themes and Stationery
Add style with custom email stationery | ||||
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Email Settings
Adjust and manage your email settings | ||||
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Add Additional Accounts
Connect and manage extra email accounts | ||||
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Manage Additional Accounts
Organize and update your email accounts | ||||
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Track and Vote
Create and track polls in Outlook | ||||
| Skill | Pre-assess | Lesson | Post-assess | Learning mode |
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| Advanced Calendar | Account Required | |||
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Schedule Meeting Rooms
Reserve rooms for meetings easily | ||||
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Forward Calendar Items
Share calendar events with others | ||||
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Share your Calendar
Let others view your Outlook calendar | ||||
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Send your Calendar
Email your calendar to others | ||||
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Work with Multiple Calendars
Manage and view multiple Outlook calendars | ||||
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Calendar Settings
Customize your Outlook calendar preferences | ||||
| Skill | Pre-assess | Lesson | Post-assess | Learning mode |
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| Manage Information | Account Required | |||
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Use Categories
Organize emails and events with categories | ||||
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Folders
Create and organize folders in Outlook | ||||
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Search Folders
Find emails fast with Outlook Search Folders | ||||
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View Old Mail
Access archived or older emails in Outlook | ||||
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Clean Up Messages
Clean up and organize your Outlook inbox | ||||
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Archive Information
Archive old emails to clear your Outlook | ||||
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Export Information
Export contacts and data from Outlook | ||||
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Import Information
Import contacts and data into Outlook | ||||
Get a Completion Certificate
Certificate of Verified Skills
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For verified skills in: Outlook Basic to Intermediate
Issued on November 24, 2025
Master Outlook Basic to Intermediate Skills
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