4 hour course

Outlook 2019 Basic

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Outlook 2019 Basic Outline
Skill Pre-assess Lesson Post-assess Learning mode
Outlook Fundamentals
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Navigate Outlook

Learn the Outlook interface and navigation tools to manage your inbox efficiently

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Search

Use Outlook’s advanced search tools to find emails, contacts, and calendar events fast

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Delete and Restore Items

Learn how to delete, recover, and manage Outlook items to keep your mailbox organized

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Use the View Tab

Customize how your inbox looks and functions using the View tab in Microsoft Outlook

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The Quick Access Toolbar

Customize the Quick Access Toolbar in Outlook to perform common tasks faster

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Print

Print emails and attachments in Outlook with custom settings and layouts

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Help

Find answers, troubleshooting steps, and support for Microsoft Outlook features

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Mail
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Compose Email

Compose and format professional emails in Microsoft Outlook with ease

Retrieve and Read Email

Access, preview, and organize received emails efficiently in Microsoft Outlook

Reply and Forward

Easily forward messages in Outlook to another address while keeping your original thread organized

Format Email

Change your Outlook email format between HTML, Plain Text, and Rich Text for better communication

Work with Attachments

Attach files, images, and documents to Outlook emails for faster and more efficient communication

Work with Pictures

Insert, resize, and format pictures in Outlook emails to create professional and engaging messages

Work with Hyperlinks

Insert and edit hyperlinks in Outlook to link documents, web pages, or emails professionally

Check Spelling and Grammar

Automatically check spelling and grammar in Outlook before sending your emails

Drafts and Sent Items

Save, edit, and manage draft emails in Outlook to finish and send them later

Deal with Junk Email

Block junk mail and improve email security using Outlook’s built-in spam filter tools

Conversations

Organize related messages into conversation threads for a cleaner Outlook inbox

Sort Email

Sort Outlook emails by date, sender, or category to find important messages quickly

Signatures

Create and customize Outlook email signatures to add professionalism to your messages

Send Automatic Replies

Set up automatic replies in Outlook to notify senders when you’re out of office

Email Options

Adjust Outlook email options to customize delivery, tracking, and reply preferences

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People
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Add Contacts

Add and save new contacts in Outlook to build and organize your address book

Import Contacts

Transfer and import contact lists into Outlook from other platforms or CSV files

Use the Address Book

Access, organize, and search your Outlook address book for faster email communication

View and Search Contacts

Quickly find people in your Outlook address book using the contact search feature

Edit and Delete Contacts

Edit, update, or delete contact information in Outlook to keep your list accurate

Tag Contacts

Label and categorize Outlook contacts with tags to organize your address book efficiently

Sort Contacts

Arrange and sort your Outlook contacts by name, company, or category for easy navigation

Share Contacts

Share your Outlook contact lists with colleagues to collaborate more effectively

Create Contact Groups

Build contact groups in Outlook to send messages to multiple people at once

Modify Contact Groups

Edit and manage Outlook contact groups to update members and streamline communication

Delete Contact Groups

Remove Unused or Outdated Contact Groups in Outlook to Keep Your Address Book Organized

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Calendar
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View your Calendar

View, manage, and organize your daily schedule using the Outlook calendar interface

Create Appointments

Create and manage appointments in Outlook to plan your day efficiently

Edit Appointments

Update meeting details in Outlook to keep attendees informed of any changes

Appointment Options

Customize appointment settings in Outlook including reminders, time, and privacy options

Schedule Meetings

Plan and send meeting invites in Outlook to coordinate schedules with ease

Edit and Track Meetings

Track responses and make updates to Outlook meetings to keep participants informed

Recurring Appointments

Set up recurring meetings in Outlook for regular events and automated scheduling

Respond to Invitations

Accept, Decline, or Propose a New Time for Outlook Meeting Invites Easily