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Salesforce Training Copy these free tutorials to use in your own lesson plans:
Salesforce Fundamentals

Understand Salesforce
Understanding Salesforce

Tabs and Apps
How to Use Tabs and Apps in Salesforce

Work with Views
How to Work with Views in Salesforce

View and Edit a Record
How to View and Edit a Record in Salesforce

Add Notes and Files
How to Add Notes and Files in Salesforce

Find Records
How to Find Records in Salesforce

Delete and Restore a Record
How to Delete and Restore a Record in Salesforce

Work with Tasks
How to Work with Tasks in Salesforce

Work with the Calendar
How to Work with the Calendar in Salesforce

Profile Settings and Password
How to Change Profile Settings and Passwords

Get Help
How to Get Help in Salesforce

Salesforce for Sales Reps

Create a Lead
How to Create a Lead in Salesforce

Convert a Lead
How to Convert a Lead in Salesforce

Create Accounts and Contacts
How to Create Accounts and Contacts in Salesforce

Log Activities
How to Log Activities in Salesforce

Send an Email
How to Send an Email in Salesforce

Create an Opportunity
How to Create an Opportunity in Salesforce

Create a Quote
How to Create a Quote in Salesforce

Clone and Close an Opportunity
How to Clone and Close an Opportunity in Salesforce

Forecast Opportunities
How to Forecast Opportunities in Salesforce

Transfer and Share a Record
How to Transfer and Share a Record in Salesforce

Views and Reports

Create a View
How to Create a View in Salesforce

Edit and Delete a View
How to Edit and Delete a View in Salesforce

Work with a Report
How to Work with a Report in Salesforce

Create a Tabular Report
How to Create a Tabular Report in Salesforce

Edit and Delete a Report
How to Edit and Delete a Report in Salesforce

Report Filters
How to Use Report Filters in Salesforce

Advanced Report Filters
How to Use Advanced Report Filters in Salesforce

Create a Summary Report
How to Create a Summary Report in Salesforce

Create a Matrix Report
How to Create a Matrix Report in Salesforce

Work with Charts
How to Work with Charts in Salesforce

Schedule a Report
How to Schedule a Report in Salesforce

Subscribe to a Report
How to Subscribe to a Report in Salesforce

Report Folders
How to Use Report Folders in Salesforce

Dashboards

Work with a Dashboard
How to Work with a Dashboard in Salesforce

Edit a Dashboard
How to Edit a Dashboard in Salesforce

Create a Dashboard
How to Create a Dashboard in Salesforce

Clone and Delete a Dashboard
How to Clone and Delete a Dashboard in Salesforce

Filter a Dashboard
How to Filter a Dashboard in Salesforce

Schedule a Dashboard
How to Schedule a Dashboard in Salesforce

Set Up a Dynamic Dashboard
How to Set Up a Dynamic Dashboard in Salesforce

Collaborate with Chatter

Understand Chatter
Understanding Chatter in Salesforce

Post to Chatter
How to Post to Chatter in Salesforce

Follow in Chatter
How to Follow People and Records in Salesforce

Mentions and Topics
How to Use Mentions and Topics in Salesforce

Chatter Email Notifications
How to Use Chatter Email Notifications in Salesforce

Record Management

Duplicate Leads and Contacts
How to Duplicate Leads and Contacts in Salesforce

Merge Accounts
How to Merge Accounts in Salesforce

Mass Transfer Records
How to Mass Transfer Records in Salesforce

Import Leads
How to Import Leads in Salesforce