Attach and Organize Notes in Salesforce to Track Customer Details and Key Interactions
Practice live in your browser. No software required.
5.00 hour Course Certificate
Depending on your Salesforce configuration, your record page may contain a list where you can add longer notes and attach files.
Notes can make it easy for anyone viewing a record to know exactly how to use it, even if they did not create the record.
The note is added to the record.
You can easily attach a file to a record which may include more information than is displayed on Salesforce.
The file is added to the record.