Microsoft Teams

Work smarter with Teams by organizing chats, meetings, and teamwork in one place.

  • Get Certified · CPD Accredited
  • Learn by Doing
  • 4.9 8733 students
Microsoft Teams Course Outline 6 modules · 3 hours
Skill Pre-assess Lesson Post-assess Improvement
What's New?
Sign In and Out

Access your account or switch between users

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Understand the Screen

Get familiar with the Teams workspace

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View Activity

Track your mentions, replies, and updates

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Change your Status

Set your availability for coworkers to see

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Skill Pre-assess Lesson Post-assess Improvement
Start a Chat

Begin one-on-one or group conversations

Format Chats

Style your messages for clearer communication

Group Chats

Chat and share files with multiple people

Manage Chats

Organize, mute, or pin your conversations

Share Files in a Chat

Send and view shared files in chats

Use Loop Components
Skill Pre-assess Lesson Post-assess Improvement
Join and Create Teams

Start or join teams to work together

Use Team Channels

Communicate and collaborate in channels

React To and Save Messages

Use reactions or save chats for later

Manage Shared Files

Organize and access your team’s shared files

Manage Team Membership

Add or remove members from your team

Manage Tags

How to Manage Tags in Microsoft Teams

Manage Team Settings

Customize your team’s preferences and tools

Skill Pre-assess Lesson Post-assess Improvement
Schedule a Meeting

Create and plan meetings with your team

Join a Meeting

Connect with your team in a meeting

Manage a Meeting

Control participants and meeting settings

Take Meeting Notes

Write and share notes during meetings

Record a Meeting

Capture and save your Teams meetings

Manage Audio and Video Settings

Adjust your camera and mic for meetings

Share Your Screen

Present your screen during a meeting

Edit and Cancel Meetings

Update or remove scheduled meetings

Skill Pre-assess Lesson Post-assess Improvement
Make Calls

Start voice or video calls in Teams

Receive, Hold, and Transfer Calls

Manage incoming and active calls

View Your Call History

Review past calls in Teams

Use Voicemail

Check and manage Teams voicemail

Add and Organize Contacts

Manage and connect with people

Skill Pre-assess Lesson Post-assess Improvement
Teams Settings

Adjust your Teams preferences

Manage Files

Keep shared files organized

Add Apps

Enhance Teams with new apps

Remove Apps

Delete unwanted apps from Teams

Use Copilot in Microsoft Teams

Get a Completion Certificate

Share your certificate with prospective employers and your professional network.

Certificate of Verified Skills

Your Name

For verified skills in: Microsoft Teams

Issued on October 7, 2026

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Post-Assessment

Verify you’ve mastered this

Simulation: Correct answer.

Answer:

Pre-Assessment

See if you already know this

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