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How to Start a Chat in Microsoft Teams

Start a Chat

You can use Teams to chat with other members of your organization one-on-one, or in groups.

Start a New Chat

  1. Click the New Chat button.

    Teams switches to Chat view, and a new blank chat is started.

  2. Enter the name of the person you want to chat with in the To field, then select them from the search results.
    Start a Chat
  3. Enter a message in the message box at the bottom of the Content pane.
  4. Click Send.
    Start a Chat

The message is sent to the chat recipient.

View a Recent Chat

While you're in Chat view, the List pane displays all the recent chats you've had. This lets you easily manage multiple chats at once and return to a recent chat quickly.

  1. Select a chat from the Recent list.
    Start a Chat

The chat displays in the Content pane.

Start a Chat with a Contact

You can also browse your Contacts list and start a new chat with a contact there.

  1. Click the Contacts tab in the List pane
  2. Select a contact.
    Start a Chat

If you’ve never chatted with that contact before, a new chat is started. Otherwise, you’re brought back to your last chat with them.

Reply to an Incoming Chat

Whenever someone sends you a message, a pop-up notification will appear on-screen. This will include who the message is from, a short preview of the message, and the option to quickly reply.

  1. Click Reply in a notification pop-up.
    Start a Chat

    The Reply button changes to a text field, where you can enter a reply.

  2. Enter a reply and click Send.
    Start a Chat

    The message is sent. If you want to continue the conversation, you can view the entire chat thread.

  3. Click a notification to view the message in context of the full thread.
    Start a Chat

The full chat thread appears in the Content pane.

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