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Manage Chats

How to Manage Chats in Microsoft Teams

When your chat list builds up, it can be tough to keep track of them all! Thankfully, you have a few ways to manage your chats

Pin a Chat

First, if you have a chat that you participate in frequently, you can pin it as a favorite.

  1. Click a chat's More Options button in the List pane.
  2. Select Pin.
    Manage Chats

The chat is pinned to the top of the list pane, so that you can always get to it quickly without having to search your chat list.

Mute a Chat

If a chat is very active and resulting in a lot of notifications you’d prefer not to receive, you can mute it.

  1. Click a chat's More Options button in the list pane.
  2. Select Mute.
    Manage Chats

    The chat icon changes to show that it is muted. New messages in this chat will still appear in the chat itself and in the preview in the list pane, but you will not get notifications anywhere else.

  3. Click a chat's Unmute button, at the top of the chat, to unmute it.
     Manage Chats

When a chat is unmuted, you will resume getting notifications from it.

Hide a Chat

When you are done with a chat and do not need it appearing in the recent list anymore, you can hide it.

  1. Click a chat's More Options button in the list pane.
  2. Select Hide.
    Manage Chats

The chat is hidden and will no longer appear in the recent list. If more messages in that chat come in, though, it will reappear. The message history will be saved as well

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