
Outlook 2021 Basic
Learn by doing—not watching—with interactive simulations.
454 users
Course Includes
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Certificate of Accreditation
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4.0 Credit Hours
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Interactive Tutorials & Skills Assessments
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Student manual, instructor guide, & practice files
What you'll learn:
- Navigate your inbox, sort emails, and group messages into conversations.
- Compose and send emails with attachments, links, images, and a signature.
- Schedule one-time and recurring meetings and create appointments.
- Create, categorize, group, and share contacts.
Skill | Assess | Learn | Verify | Improvement |
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Outlook 2021 Basic |
Complete Course to Display Score | |||
Outlook Fundamentals
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Navigate Outlook | ![]() |
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Search | ||||
Delete and Restore Items | ||||
Use the View Tab | ||||
Ribbon Display Options | ||||
Help | ||||
Mail
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Compose Email | ![]() |
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Retrieve and Read Email | ||||
Reply and Forward | ||||
Format Email | ||||
Work with Attachments | ||||
Work with Pictures | ||||
Work with Hyperlinks | ||||
Check Spelling and Grammar | ||||
Drafts and Sent Items | ||||
Deal with Junk Email | ||||
Conversations | ||||
Sort Email | ||||
Signatures | ||||
Send Automatic Replies | ||||
Message Options | ||||
People
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Add Contacts | ![]() |
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Import Contacts | ||||
Use the Address Book | ||||
View and Search Contacts | ||||
Edit and Delete Contacts | ||||
Tag Contacts | ||||
Sort Contacts | ||||
Share Contacts | ||||
Create Contact Groups | ||||
Modify Contact Groups | ||||
Delete Contact Groups | ||||
Calendar
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View your Calendar | ![]() |
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Create Appointments | ||||
Edit Appointments | ||||
Appointment Options | ||||
Schedule Meetings | ||||
Edit and Track Meetings | ||||
Recurring Appointments | ||||
Respond to Invitations |