Email Etiquette

Learn by doing—not watching—with interactive simulations.

7,313 users

Course Includes

  • Custom-branding Certificate of Accreditation
  • Custom-branding 2.0 Credit Hours
  • Custom-branding Interactive Tutorials & Skills Assessments
  • Custom-branding Student manual, instructor guide, & practice files

What you'll learn:

  • Get your emails read and responded to with these proven tips.
  • Write effective subject lines and professional greetings.
  • Keep your emails polished with solid proofing and readable formatting.
  • Learn when it's appropriate to email and when it's not.

Proven Learning Method

Skill Assess Learn Verify Improvement

Email Etiquette

Complete Course to Display Score

Email Etiquette demo

Addressing an Email

Click To Try Not Started Not Started Not Started

Message Content

Know Your Audience

Formatting and Proofing

Hyperlinks and Attachments

Be Brief


Response Time

To Email or Not to Email