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Understand Chatter

Understanding Chatter in Salesforce

Understand Chatter

Chatter is a powerful collaboration feature of Salesforce, that lets you communicate with other users, take notes, view activity feeds, and more.

View Chatter

  1. Click the Chatter tab.
    Understand Chatter

The Chatter tab is your hub for most things related to Chatter.

View Chatter Content

Chatter has a variety of content that you can view:

  • What I Follow: A feed of posts and activities, similar to Facebook.
  • To Me: A list of posts where you were specifically mentioned.
  • People: A list of Salesforce users in your organization. You can click any user to view their activity feed.
  • Groups: Your organization might use Chatter Groups as a place to communicate online.
    View Chatter Content

View Chatter in a Record

Salesforce records can also have Chatter feeds associated with them.

  1. Find and open the record you want to view.
    View Chatter in a Record

    If a record type has Chatter available, you will see a feed option near the top of the record.

  2. Click Show Feed near the top of the record (if it's available).
    View Chatter in a Record

The messages related to that record are displayed.