Create a Customer Refund

QuickBooks makes it easy for you to refund a customer's money if they're not satisfied with your products or services.

Create a Customer Refund

  1. Click New.
  2. Select Refund receipt.
    Create a Customer Refund
  3. Click the Customer dropdown and select the customer you want to refund.
    Create a Customer Refund
  4. Click the Payment method dropdown and select a payment method.
  5. Click the Refund from dropdown and select the account you want to use to issue the refund.
    Create a Customer Refund
  6. Click the Product/Service column and select the product or service the customer returned.
    Create a Customer Refund
  7. Edit the line items, such as Qty and Rate.
  8. Repeat steps 6-7 for any additional products/services.
  9. Click the Save and new list arrow.
  10. Select Save and close.
    Create a Customer Refund
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