If you have someone in your organization that you trust enough, you can share an email inbox. This feature can be extremely useful for business partners or assistants. You can also share your calendar, tasks, notes, and contacts using the same method.
Delegate Mail Folders
You can delegate access to your inbox to someone else, letting them read your email.
- Click the File tab.
- Click the Account Settings button.
- Select Delegate Access.
The Delegates dialog box appears. You can add users from your Exchange server here to give them access to your inbox.
- Click Add.
The Add Users dialog box appears.
- Double-click a contact.
You can also select contacts from the list and click Add.
- Click OK.
The Delegate Permissions dialog box opens, where you can select what the delegated user will have access to.
- Choose what the delegated user will have access to.
You can give separate permissions for your calendar, tasks list, inbox, contacts, and notes.
- Reviewer: Read items and files only, cannot edit or create.
- Author: Create and read items and files, and modify and delete items and files they create.
- Editor: Create, read, modify, and delete all items and files.
- Click OK.
The user is added to the delegates list.
If you want to revoke access later, you can remove delegates from here in the Delegates dialog box by selecting them and clicking Remove.
- Click OK.
The delegated user you selected now has access to your email.
Access Shared Folders
Once someone has shared a folder with you, you can manage another user’s mail.
- Click the File tab.
- Click Open & Export.
- Click the Other User’s Folder button.
The Open Other User’s Folder dialog box appears.
- Enter the sharing user’s name and click OK.
Now you can manage the other user’s mail.
If you have not received permission to view a folder, a dialog box asking if you would like to request permission to view the folder appears. Click Yes, then complete the email permissions request, and click Send. If you are granted permission to view the folder, you will receive an email from the contact.
From the sharing invitation that you receive from the individual sharing their folder with you, click the Open this folder button to open the Other User’s Folder.
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