Quick Steps are customizable shortcuts that you can use for simple tasks or groups of tasks, such as easily sending a message to a group, or marking an email as read while also moving it to another folder. Customizable Quick Steps allows you to use Outlook exactly how you need, to make life easier.
If none of the built-in Quick Steps do what you want, you can create a new one.
Expand the Quick Steps group, if necessary.
If the Quick Steps group is expanded, click the More button to see the Quick Steps gallery.
Select Create New.
A new blank Quick Step is started.
Choose the settings for your Quick Step.
Give the new Quick Step a name, then click the list arrow under the Actions header and select an action that you want to include in the Quick Step. Some actions may require you to set some additional options.
You can add more actions by clicking the Add Action button.
The Quick Step is created and will appear in the Quick Steps gallery.