How to Use Conversations in Outlook
It can be hard to keep track of long conversations—messages with numerous replies—in your inbox. Luckily, Conversation view groups email threads with the same subject together to make it easier to follow.
If your inbox isn’t displaying messages grouped by conversations, you can turn on Conversation view.
If the Show Conversations check box is disabled, make sure that you have sorted your messages by Date (Conversation).
Conversation view collapses multiple messages under one more manageable header. To view all the messages, you must expand the conversation.
The conversation expands and displays all the messages.
Conversations are grouped by message subject. If any message recipient changes the subject of a message, then that message becomes a new conversation.
Conversation view is useful but there are settings that could make it more helpful.
If you don’t want to see replies from a conversation anymore, you can ignore it.
Right-click the conversation you wish to ignore and select Ignore.
All the messages in the ignored conversation have been moved to the Deleted Items folder, and any new messages in the thread will be sent there as well.
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