1 hour Course

Listening Skills

Practice listening strategies that help you stay present and communicate clearly.

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Listening Skills Course Outline

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Skill Pre-assess Lesson Post-assess Learning mode
The Basics of Effective Listening
The Importance of Listening
Active, Passive, and Critical Listening Types
Recognize Common Listening Barriers
Skill Pre-assess Lesson Post-assess Learning mode
Techniques for Active Listening
Focus for Full Attention
Encourage Conversation with Nonverbal Nods
Fuel Conversation with Open-Ended Questions
Confirm Understanding Through Summarization
Skill Pre-assess Lesson Post-assess Learning mode
Listening Through Emotional Intelligence
Hear Beyond Words by Identifying Emotions
Authentic Connection Through Empathy
Skill Pre-assess Lesson Post-assess Learning mode
Context-Specific Listening Strategies
Effective Team Communication through Listening
Client-Focused Listening for Better Relations
Virtual Meeting Tips for Remote Listening
Skill Pre-assess Lesson Post-assess Learning mode
Challenges and Solutions for Better Listening
Be in the Moment to Manage Distractions
Open Your Ears to Counteract Bias
Skill Pre-assess Lesson Post-assess Learning mode
Advanced Skills for Improved Listening
Assess What You Hear for Critical Listening
Confirm What You Hear: Validation and Clarification

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For verified skills in: Listening Skills

Issued on December 04, 2025

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