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How to Log Activities in Salesforce
You can use activities in Salesforce to track all important tasks and events related to your leads and customers.
Activities can be logged on most Salesforce records.
Activities are usually located further down the page.
There are usually two activity lists:
The task appears in the Open Activities section - and it will also appear in the Tasks area of the Home tab.
The task appears.
The task is moved from the Open Activities list to the Activity History list.
You can also log calls - or any kind of important activity - to keep a record of it.
Salesforce records the activity and displays it in the Activity History list.