Business Writing

Description

Product Description

Good writing requires a good process. CustomGuide’s Business Writing course breaks down business writing into a manageable process so your message is clear and easy to read and understand. It starts with how to plan your message and moves on to refining and formatting the message so it is most effective.

By the end of this course, you will learn:

The basics of planning and writing business documents
How to convey the right tone
How to use writing forms to organize your business writing

Try Some Product Samples

Courseware

Outline

1. Before You Start Writing

Writing for Business
Getting Started
What Is Your Objective?
What Is Your Key Issue?
Who Is Your Audience?
What is the Best Way to Deliver the Message?

2. What to Say

Getting Your Thoughts Organized
Anatomy of Communication
Writing Paragraphs and Sentences

3. How to Say It

Write the Right Way
Be Concise
Be Clear
Be Active
Be Positive
Be Professional
Be Yourself
Good Writing Checklist

4. Finding, Filtering, and Formatting Data

Chapter Four: Document Design
Font Formatting
Paragraph Formatting
Tips for Formatting
Tables
Charts

5. Editing

Preparing to Edit
Editing Checklist

6. Letters and Memos

Why Use a Letter?
Anatomy of a Letter
Letter Styles
Multiple Page Letters
Why Use a Memo?
Anatomy of a Memo

7. E-mails

Why Use E-mail?
Anatomy of an E-mail Message
E-mail Dos and Don’ts

8. Writing Templates

Requests for Information
Requests to Fix a Problem
Delivering Good News
Delivering Bad News
Direct Persuasion
Indirect Persuasion

9. Working with Microsoft Word

Working with Text
Formatting Paragraphs
Formatting the Document

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