IT Support
- Reduce calls to the Help Desk by distributing our Quick Reference Cards.
- Improve end user satisfaction.
- Save time—our online training is easy to manage.
Give your IT department a break—CustomGuide’s products are versatile and easy to use.
Problem:
Our Help Desk gets bombarded with phone calls regarding simple Office tasks.
Solution:
Quick Reference Cards. These one-page, double-sided lifesavers explain just about everything you need to know about a program, and can be easily printed and distributed throughout your organization.
Problem:
Our current online learning takes forever to download.
Solution:
CustomGuide’s online learning features low bandwidth content that uses Macromedia Flash Player, one of the most compatible and popular content players on the Web.
Problem:
Our IT administrators are constantly having to take time out to assist us with using an application command, like creating PivotTables in Microsoft Excel.
Solution:
Online learning. It’s easy to find answers with our online learning. Users can look up a topic and learn how to use for their own purposes in five minutes.
